If you have a Diz (SKAA transmitter for Lightning) which stopped working when you updated to iOS 11, we can help with that. Click here.

TLC

Korus Users ...

For a way better app experience, try switching from the old Korus app to SKAA cmd.  SKAA cmd is the best and most up-to-date app for your Korus speakers and it works with more SKAA transmitters, too.  Follow the links below to download it!



SKAA cmd

—the app you don't really need!

I don’t need it, so why even download it? Well, it’s darn handy. If you’ve got a Diz, Gemma, Ursula or Izabella transmitter, we highly recommend this app. Customize your speakers, headphones and transmitters by giving them quirky, eccentric names. Know at a glance what devices are bonded and playing. Control each receiver’s volume individually, or all together. Set up whether each is playing stereo, mono, left or right audio. SKAA cmd has all that and more.

 

SKAA cmd works with these four transmitters:

  • Izabella
  • Diz
  • Ursula
  • Gemma

 

  1. Click a receiver’s name to change it to something more interesting

  2. Click a green bond block to set audio channel routing:
    • Left
    • Right
    • Mono
    • Stereo

    Not all of these options are enabled on all receivers

  3. Click a speaker icon to Mute & Unmute; you can tell that a receiver is muted when the speaker icon is flashing and the slider has lost all of its color

  4. More than one green bond block means this is a Cluster; download the SKAA Receiver User’s Guide to learn more about Clusters.

  5. Change just this receiver’s volume by dragging this slider.

  6. Each one of these bays shows one SKAA receiver or Cluster which has bonded to your transmitter

  7. Customize your transmitter’s name by clicking in it

  8. Click here to set the transmitter’s power mode:
    • Red = On
    • Grey = Off
    • White = On only when there is audio

    The vertical bar in the icon means the transmitter is on

  9. Click this triangle to mute all receivers at once; but click each speaker icon individually to get them playing again

  10. This master volume slider affects all receivers bonded to this transmitter 

 

 

 Behold the fabled download links:

 

SKAA cmd

  Mac OS X

  Windows

 

Documents

SKAA Transmitter User's Guide

SKAA cmd User's Guide

SKAA Receiver User's Guide

Troubleshooting

Lightning Audio Bug in Newer iPhones

 

 

iOS 11 and Diz

If you have a Diz (SKAA transmitter for Lightning) which stopped working when you updated to iOS 11, we can help with that. Send us a message using the Contact Form below. Put “Diz for iOS11” in the first line of the message.  

If your Diz was purchased from SKAAstore.com we will replace it for free, you just cover the cost of mailing your old Diz back to us. This program will continue until Dec 31, 2018. Proof of purchase will be required (receipt or confirmation email with product description).

If your Diz was NOT purchased from SKAAstore.com, we can still help.  You mail your old Diz back to us and we’ll send you a 60% off coupon code to purchase a new one from SKAAstore.com. This program will continue until Dec 31, 2018.

 

If you have an iPhone X and are experiencing occasional audio dropouts when playing audio from Diz, update iPhone X to iOS 11.3.1. 

The audio dropout issue with Diz on iOS versions previous to iOS11.3.1 only seemed to affect iPhone X, for example, iPhone 8+ had no such issue.

 

 

Attention Developers...  

If you are a developer interested in creating SKAA-based products, get in touch with us here:

 http://www.elevenengineering.com/sales-support/sales/direct.php

 

 

We want to hear from you!

Please let us know about your SKAA experience. You can use the form below to send us a note —we read each and every one! Or if you want that public-forumy feeling, why don't you post something on our Facebook page? Always remember, we are at your service. If there's something we can do to help, just ask.


Contact Information

  • Phone Number
    +1 888.463.7500
  • Phone Number
    +1 780.425.6511
  • Email Address
    support@skaa.com
  • Address
    10150 - 100 Street, Suite 800, Edmonton, AB T5J 0P6

Contact Form

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